PRIVACY POLICY
SmartBox Moving & Storage (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and share your information when you use our website, services, and communication tools.
1. INFORMATION WE COLLECT
We may collect the following types of information:
Personal Information
Information you provide directly, including:
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Name
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Email address
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Phone number
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Physical address
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Payment details
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Service-related information (delivery location, moving needs, etc.)
Automatically Collected Information
When you visit our website, we may collect:
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on site
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Cookies and tracking data
Information From Third Parties
We may receive additional information from:
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Payment processors
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Marketing partners
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Referral services
2. HOW WE USE YOUR INFORMATION
We use your information to:
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Provide and manage SmartBox services
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Process payments and service requests
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Send reminders, confirmations, or service updates
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Improve website performance and user experience
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Deliver customer support
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Offer promotions or updates (only with your consent)
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Comply with legal obligations
3. HOW WE PROTECT YOUR INFORMATION
We use industry-standard security measures to protect your data, including:
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Secured servers
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Encrypted connections (SSL)
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Restricted access to sensitive data
Although we take strong precautions, no method of online transmission is 100% secure.
4. SHARING YOUR INFORMATION
We do not sell your personal information
We may share information only with:
Service Providers
Partners who help us deliver our services, such as:
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Payment processors
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Delivery and logistics providers
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Website hosting companies
Legal or Safety Requirements
We may disclose information if required by law or necessary to:
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Protect our rights
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Respond to legal requests
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Prevent fraud or misuse
5. COOKIES & TRACKING TECHNOLOGIES
We use cookies to:
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Improve website performance
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Understand user behavior
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Enhance your browsing experience
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Personalize content or promotions
You can disable cookies through your browser settings, but some features may not function properly.
6. YOUR PRIVACY CHOICES
You may request to:
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Access your personal information
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Update or correct your information
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Delete your account or data
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Opt out of marketing communications
To make a request, contact us using the information below.
7. THIRD-PARTY LINKS
Our website may include links to third-party sites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies before providing personal information.
8. CHILDREN’S PRIVACY
SmartBox services are not intended for children under 13.
We do not knowingly collect information from minors.
9. UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted here with a revised “Last Updated” date.
